Here are some of our most popular questions.
Why the new system?
We have made a change this year to a new Point of Sales system. After listening to feedback from our customers over the last few years we have decided to make a change for the better. Improvements in technology have increased the options available in POS systems. Our Season passes and Program registration will be through Zone 4 this year while we complete the changeover to the new POS in the lodge.
How do I purchase my pass this year?
Please purchase your season pass in Zone 4 as directed on the Season Pass Page
Online on our website REGISTRER NOW
What about my old pass card??
Save it! We will follow up with you in September/October about how to load your pass purchase onto your existing card.
Please save the current card as it will be compatible with our new system. The rest of the work will happen behind the scenes and we hope the transition will be relatively seamless.
Don’t have a card. We will issue one in the fall.
How and where do I pick up my Season Pass?
You will be able to pick them up from the lodge when we are open for the season or at special events hosted by our Sponsors.
Can I pay for my Season Pass with cash or a check?
All Season Pass sales are through the website and require a credit or, VISA debit card for your purchase.
I have a Season Pass with another club in BC. Will I get a $19 refund on my SLNC Season Pass to cover the CCBC/NC Insurance Fee?
When you purchase your Sovereign Lake Season Pass in Zone 4 the system should recognize you and not charge the fee a second time if you also get a pass at another area. If the fee is charged more than once please email [email protected].
Tip: Use the same first name each time. Example: Rob or Robert-computers are smart but not that smart they will think you are a different person. Please be consistent!
How do I register for SLNC Programs?
Online on our Programs Page. Email [email protected] if you have questions after reading our programs descriptions. We are happy to help.
Silver Star Has stopped selling Dual Area Nordic Passes, Can I still buy one at Sovereign?
No, dual passes are no longer available. However, you can purchase a “Silver Star Add-On” with your Sovereign Lake pass at a discounted rate on the purchase of your SLNC Season Pass. To attain the Add-On later on, you must go to SSMR to attain the discounted Add-On pass. Please have your purchase receipt on hand when you buy an add on pass.
Are there food and beverages for sale in the lodge?
There are self serve food, beverages, and snacks available inside the facility.
Self serve or self heating food options may include soups or chilis. Snack include bars and cookies.
There are no alcoholic beverages for sale at SLNC. Cold drinks include pop and Gatorade. A coin(must have cash) operated hot beverage machine has warm options for you after your ski or snowshoe. There are packaged teas and hot chocolates for purchase with a debit or credit card at the counter if you forget your cash.
How do the new scannable season passes work?
We have moved to an RFID (Radio Frequency ID) scan card for all season pass.
Please save your season pass card year to year as it is reusable.
Still unsure. Please check in with our friendly lodge staff!
Can I ski with my dog?
We have designated on-leash dog trails where you can ski with your furry friend at no additional cost. Please ask inside the lodge about our dog use policy and sign a waiver once this season before enjoying the designated ski trails with your dog. We no longer charge dog season passes or for day-use tickets. Click here for dog policy
